Every week, distribution companies make expensive decisions based on misconceptions about cloud ERP. They choose on-premise systems believing myths about cloud security. They delay modernization thinking cloud lacks the sophistication their operations require. They dismiss cloud platforms assuming customization limitations will constrain their business. These myths don’t just lead to poor technology choices—they cost distributors […]
Your customer service team arrives at 7 AM. By 7:15 AM, they’re already behind. The inbox has 47 new orders that came in overnight—emails, faxes, voicemails, portal submissions. Each one needs to be manually entered into your ERP system before the warehouse can pick and ship. Sarah, your most experienced CSR, can enter a straightforward […]
Your warehouse team arrives at 6 AM and works until 6 PM. They’re constantly moving, clearly busy, working hard. Yet somehow, order fulfillment keeps falling behind. Customer complaints about shipping errors are increasing. And your warehouse manager just told you they need to add another shift to keep up—even though order volume hasn’t increased that […]
The Inevitable Breaking Point Every growing distribution business reaches the same critical juncture. What started as a simple operation manageable in QuickBooks evolves into a complex orchestration of inventory, pricing, customers, and logistics that pushes basic accounting software past its breaking point. The comfortable system that served so well during startup years becomes the primary […]
The Enterprise ERP Promise That Became a Prison Walk into any distribution industry conference and you’ll hear the same conversations at every breakfast roundtable. Mid-market distributors, those with revenues between $10-100 million, are discovering that their enterprise ERP systems have become operational anchors rather than growth engines. After spending millions on implementations and years adapting […]
Six months into your ERP implementation, the project is technically on track. The software is being configured correctly. The data migration plan looks solid. Integration testing is progressing. Your implementation partner assures you everything is proceeding according to plan. But in the warehouse, veteran employees are quietly sabotaging the new system—not maliciously, but out of […]
Your accounting system says you have 847 units of a critical industrial component in stock. Your warehouse management system shows 823 units. Your ecommerce platform displays 891 units available. Your actual physical count? 798 units. Four different numbers for the same inventory. None of them correct. This isn’t just an inventory accuracy problem—it’s a symptom […]
It’s been eighteen months since go-live. Your new ERP system was supposed to streamline operations, provide real-time visibility, and eliminate the inefficiencies that were holding your distribution business back. Instead, your warehouse team is still maintaining shadow spreadsheets because they don’t trust the system. Your sales team complains that creating quotes takes twice as long […]
Your warehouse manager just called. Again. The same customer who contributes $400,000 annually is furious because you’re out of stock on a component they order every month. Meanwhile, you’re sitting on $180,000 worth of slow-moving inventory that’s been gathering dust for six months. This is the safety stock paradox that plagues distribution companies: carry too […]
Your on-premise ERP system has served your distribution business for a decade. The servers sit in your back office, humming away faithfully. Your IT person manages backups, applies patches, and keeps things running. The system works—mostly. Until the day the server crashes during your busiest season, taking down operations for 18 hours while you frantically […]
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