The phone call comes at 4:47 PM on a Friday. A customer’s employee was exposed to a chemical during unloading. They need the Safety Data Sheet immediately. Your warehouse manager scrambles through filing cabinets looking for the right SDS version—the one that matches the specific lot shipped three weeks ago. Meanwhile, the customer’s safety manager […]
Walk into most manufacturing facilities and you’ll see activity everywhere—machines running, workers assembling products, materials moving between work centers, quality checks happening at various stations. But ask a simple question like “What’s our current production status?” or “Why is this order running behind?” and you’ll often get vague answers or have to wait while someone […]
You know your revenue. You know your total expenses. But do you know which products, customers, or jobs are actually making you money—and which ones are draining profitability? Many manufacturers operate with surprisingly little visibility into true product-level profitability. They quote jobs based on estimates, track costs at a high level, and discover profitability problems […]
The warehouse manager stares at his phone, frustrated. A customer needs immediate confirmation on whether 500 units are available for same-day pickup. He’s at a supplier meeting across town. His sales rep texts asking about pricing for a rush order. His receiving dock supervisor calls about a shipment discrepancy that needs approval. Without mobile access […]
As your manufacturing business expands beyond borders—opening new facilities, partnering with international distributors, or selling to customers worldwide—your ERP system faces a critical test: Can it handle the complexity of global operations? Managing multiple currencies, legal entities, tax jurisdictions, and regulatory requirements isn’t just a technical challenge. It’s a strategic necessity that directly impacts your […]
Manufacturing doesn’t end when products roll off the production line. In fact, what happens after production—how you store, track, and distribute your finished goods—can make or break your profitability and customer satisfaction. Yet many manufacturers struggle with disconnected systems where production planning happens in one platform, warehouse operations in another, and distribution management in yet […]
When it comes to managing business operations, choosing the right software system can make or break your efficiency. Two acronyms you’ll frequently encounter are ERP (Enterprise Resource Planning) and MRP (Material Requirements Planning). While they sound similar and share some functionality, these systems serve distinct purposes in modern business operations. Understanding the difference between ERP […]
Twenty years ago, selecting an ERP system meant assembling a technical evaluation team. Your IT director led the process, assessed database architectures, evaluated server requirements, scrutinized integration frameworks, and made recommendations based primarily on technical criteria. Business users participated nominally, but the real decisions happened in IT’s domain because implementing and maintaining ERP was fundamentally […]
The Audit That Exposed a $380,000 Problem The external auditors asked a straightforward question: “This account had a balance of $127,000 at the end of Q2 and $507,000 at the end of Q3. Can you explain the $380,000 increase and provide supporting documentation for the transactions that created it?” The controller pulled transaction listings from […]
The Return That Took 47 Days and Cost a Customer A manufacturing customer ordered $8,500 worth of industrial components. The shipment arrived with the wrong specification for three high-value items totaling $2,400. The customer contacted the distributor immediately, expecting quick resolution. The distributor’s customer service representative was helpful and apologetic. She said she’d send a […]
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