You buy a product by the pallet. You receive it by the pallet. You store it by the pallet. You pick it by the case. You sell it by the case — except to three customers who buy by the each, two who buy by the inner pack, and one national account whose purchase orders […]
There’s a question that precedes every ERP decision but rarely gets asked with precision: where are we right now? Not in the abstract sense of “we need a better system.” In the specific, measurable sense of how mature your organization is in its use of technology to run the business. Because the answer determines everything […]
There’s a moment in every customer service interaction that reveals the truth about your ERP. The customer calls — or emails, or messages through the portal — with a question that should be simple. Where’s my order? Why was I charged this price? Can I add two lines to the order that shipped this morning? […]
Your sales team has an opinion about the ERP. It’s probably not a good one. Ask your best rep what the ERP does for them and you’ll get an answer that ranges from begrudging tolerance to outright hostility. The system is slow. It doesn’t show them what they need. The pricing is wrong half the […]
Most ERP evaluations start in the wrong place. They start with vendors. Someone pulls together a list of platforms from analyst reports and Google searches, schedules a round of demos, and begins the months-long process of comparing products without first establishing what they’re comparing them against. The evaluation should start with you. Before you see […]
Numbers have a way of cutting through the noise. The cloud ERP market is full of vendor claims, consultant opinions, and analyst predictions that can be hard to evaluate without context. But the data — from market research firms, industry surveys, implementation studies, and adoption tracking — tells a story that’s harder to spin. Some […]
The CFO asks a question that nobody else in the ERP evaluation thinks to ask: how does this hit the books? It’s not a glamorous question. It doesn’t come up in the demo. It doesn’t appear on the feature comparison matrix. It doesn’t factor into the warehouse manager’s assessment of picking efficiency or the sales […]
Understanding where cloud ERP came from explains why it works the way it does — and why so much of what the industry sells today still carries the architectural DNA of decisions made decades ago for reasons that no longer exist. The history of ERP isn’t just a technology story. It’s a story about business […]
The cloud ERP market is saturated with misinformation. Some of it comes from on-premise vendors protecting legacy revenue. Some comes from cloud vendors overselling capabilities. Some comes from consulting firms whose business model depends on complexity and confusion. And some simply persists because it was repeated so often that nobody bothered to check whether it […]
There’s a meeting that happens at every distribution company, usually weekly, sometimes daily. Finance, operations, and sales sit in the same room — or the same video call — and each department presents numbers that don’t agree with the other departments’ numbers. Sales says they booked $2.3 million in orders last week. Finance says revenue […]
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