Cloud ERP is enterprise resource planning software that is hosted and managed in the cloud and accessed over the internet. Like any ERP system, it connects the core processes a business uses to operate: accounting, inventory, purchasing, sales, order fulfillment, warehouse management, reporting, and more. The difference is that instead of installing and maintaining the […]

You buy a product by the pallet. You receive it by the pallet. You store it by the pallet. You pick it by the case. You sell it by the case — except to three customers who buy by the each, two who buy by the inner pack, and one national account whose purchase orders […]

There’s a moment in every customer service interaction that reveals the truth about your ERP. The customer calls — or emails, or messages through the portal — with a question that should be simple. Where’s my order? Why was I charged this price? Can I add two lines to the order that shipped this morning? […]

Most ERP evaluations start in the wrong place. They start with vendors. Someone pulls together a list of platforms from analyst reports and Google searches, schedules a round of demos, and begins the months-long process of comparing products without first establishing what they’re comparing them against. The evaluation should start with you. Before you see […]