Entries by Bizowie

The ERP Question Boards Are Starting to Ask—and Management Must Be Ready to Answer

The boardroom dynamic around enterprise technology is shifting in profound ways. For decades, ERP system discussions at the board level were relatively straightforward: Does the system work? Are we on budget? When will implementation finish? These questions focused primarily on execution—whether management was successfully delivering on technology commitments. Today’s board conversations about ERP are fundamentally […]

Why ERP Projects Stall After Selection—and How Strong Platforms Prevent It

The conference room atmosphere is electric. After months of evaluation, demonstrations, and deliberation, your team has finally selected a new ERP system. The vendor relationship is formalized. Purchase orders are signed. Implementation kickoff is scheduled. Everyone feels the satisfaction of a major decision completed. Then something unexpected happens: momentum evaporates. Weeks pass with little visible […]

From Visibility to Velocity: How ERP Enables Faster, Better Decisions in Distribution

In the distribution industry, speed isn’t just a competitive advantage—it’s a survival requirement. Customer expectations have evolved dramatically. Same-day shipping is becoming standard. Order accuracy must be near-perfect. Inventory needs to be precisely balanced between availability and carrying costs. Suppliers demand faster payments while customers expect extended terms. Yet most distribution businesses are still making […]

What Happens After ERP Go-Live: The First 180 Days That Decide Success or Failure

The go-live date for your new ERP system is often treated as the finish line—a moment of celebration after months of planning, configuration, and preparation. Teams breathe a collective sigh of relief. The implementation partner wraps up their engagement. Everyone assumes the hard work is done. But experienced business leaders know the truth: go-live isn’t […]

Why ERP Simplicity Is the New Scalability

For decades, enterprise resource planning (ERP) systems have been synonymous with complexity. The prevailing assumption was that powerful business management software had to be intricate, requiring extensive training, dedicated IT teams, and months of implementation. But as businesses face increasingly dynamic markets and rapid growth cycles, this paradigm is shifting dramatically. Today’s most successful growing […]

What is Retail ERP? A Complete Guide to Enterprise Resource Planning for Retailers

The retail landscape has undergone a dramatic transformation over the past decade. What once required managing a single storefront and basic inventory spreadsheets now demands coordinating omnichannel sales, real-time inventory across multiple locations, complex fulfillment operations, and sophisticated demand forecasting. As retail operations grow more complex, the systems that once seemed adequate begin to crack […]

Customer Portal Strategy: What Self-Service Features Actually Reduce Support Calls

Your customer service team fields approximately 180 calls daily. Analysis reveals that roughly 60% of these calls ask questions customers could answer themselves with access to the right information—”Where’s my order?” “What’s my account balance?” “What did I pay for this product last time?” “Can you send me a copy of invoice #45321?” Each call […]

Hiring for an ERP-First Operation: What Skills Matter in Modern Distribution

Your warehouse manager is interviewing candidates to fill an open picker position. One candidate has 15 years of warehouse experience across multiple distribution companies, impressive forklift certifications, and excellent references praising his work ethic and reliability. He’s clearly the strongest traditional warehouse worker in the candidate pool. But when asked about technology comfort and system […]

The ERP Power User Career Path: Developing Internal Experts Who Drive Value

Your warehouse manager discovers a system feature that could save 20 minutes daily in order processing workflows. But she doesn’t know how to configure it, isn’t sure if it would interfere with other processes, and doesn’t want to risk breaking something that’s currently working. The idea sits in an email somewhere, never implemented, representing thousands […]

Remote Work in Distribution: How Cloud ERP Enables Distributed Teams

Your customer service manager sends an urgent email at 7 PM: a major customer needs to modify tomorrow’s shipment, but the required pricing approval can only be granted by a manager who left the office at 5 PM. In your on-premise ERP environment, that approval must happen from the office terminal. The order modification waits […]