Cloud ERP Uptime and Reliability: What SLAs Actually Mean and What They Don’t Tell You
Every cloud ERP vendor promises uptime. It’s on the website, usually in bold: 99.9% availability. 99.95%. Sometimes 99.99%. The numbers are big, the decimals are precise, and the implication is clear — your system will be there when you need it. What vendors don’t explain is what those numbers actually mean, what they exclude, what […]
