Provide B2B and wholesale customers, dealers, outside sales reps, and other counterparts with easy online access to your product catalog, with details tailored to their account – their pricing, products they are able to purchase, and up-to-the-second inventory availability.
With our simple, modern user interface, even “old school” customers will easily be able to place purchase orders online with an interface similar to that of their favorite e-commerce websites.
Allow customers to access and pay invoices 24 hours a day, 7 days a week. The B2B portal’s online repository provides quick access to invoices, credit memos, and statement details for easy download.
With our built-in integrations to major payment gateways, allowing customers to pay online is as easy as one click. You can even assign rules regarding what invoices must be paid first, assess convenience fees for credit card transactions, and provide convenient payment links within your invoice emails.
Order Tracking & Reporting
Allow your customers to track their order through every step of the process – without needing to contact your customer service team! Provide up-to-the-second details on order status, fulfillments, carrier details, and PRO/tracking numbers with no manual work required.
Customers without in-depth supply chain systems will love our ability to provide reports on their purchases, showing them at-a-glance views on what they’ve purchased, when their last order was placed, and cumulative quantities.
If you have information that you’d like to share with your customers that you’d prefer not to put on your public website, our customer knowledgebase allows you to make that information accessible from the privacy of the portal.
Whether you’re sharing information about policies and procedures, route schedules, or product-specific information like MSDS or downloadable marketing materials, our customer knowledgebase is a one-stop shop for easy access to product data.