Bizowie's Cloud B2B Portal brings the ease-of-use of retail e-commerce systems to the B2B world.
Grant customers access to your own private, white-label website for easy self-service access to common tasks like placing orders, paying invoices, or retrieving information about your products and policies.
The portal is an integral part of Bizowie Cloud ERP, NOT a separate product. That means every aspect of your business – from pricing to inventory, order status, and beyond – is kept up to date seamlessly and automatically with no manual work or clunky integrations required.
Increase customer satisfaction and decrease customer service workload with a single software product using Bizowie's Cloud B2B Portal.
Provide B2B and wholesale customers, dealers, outside sales reps, and other counterparts with easy online access to your product catalog, with details tailored to their account – their pricing, products they are able to purchase, and up-to-the-second inventory availability.
With our simple, modern user interface, even "old school" customers will easily be able to place purchase orders online with an interface similar to that of their favorite e-commerce websites.
Payments
Payment Acceptance
Allow customers to access and pay invoices 24 hours a day, 7 days a week. The B2B portal's online repository provides quick access to invoices, credit memos, and statement details for easy download.
With our built-in integrations to major payment gateways, allowing customers to pay online is as easy as one click. You can even assign rules regarding what invoices must be paid first, assess convenience fees for credit card transactions, and provide convenient payment links within your invoice emails.
Tracking
Order Tracking & Reporting
Allow your customers to track their order through every step of the process – without needing to contact your customer service team! Provide up-to-the-second details on order status, fulfillments, carrier details, and PRO/tracking numbers with no manual work required.
Customers without in-depth supply chain systems will love our ability to provide reports on their purchases, showing them at-a-glance views on what they've purchased, when their last order was placed, and cumulative quantities.
Knowledgebase
Online Knowledgebase
If you have information that you'd like to share with your customers that you'd prefer not to put on your public website, our customer knowledgebase allows you to make that information accessible from the privacy of the portal.
Whether you're sharing information about policies and procedures, route schedules, or product-specific information like MSDS or downloadable marketing materials, our customer knowledgebase is a one-stop shop for easy access to product data.
